Step 1 - Sign in to download Office
1.Go to www.office.com and if you're not already signed in, select Sign in.
Note: If you bought Office for personal use through your company's Microsoft HUP benefit, you may not be able to sign in here. Find installation help at Install Office through HUP.
2.Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account.
Forgot your account details? See I forgot the account I use for Office.
3.On the Office home page, do the following depending on your version of Office.
If you signed in with a Microsoft account, from the Office home page select Install Office > Install. (Office 365 subscribers should select Installaga in).
Tip: To install Office in a different language, or install the 64-bit version (if you're on a PC), from the Office 365 home page, select Install Office apps>Other install options > Advanced. Choose the language and bit version you want and then select Install.
This begins the download of Office. Follow the prompts on your screen to complete the install.
Don't see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the section Account questions.
Step 2 - Install Office
Depending on your browser, click Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).
If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? Click Yes.
The install begins.
3.Your install is finished when you see the phrase, "You're all set! The office is installed now" and an animation plays to show you where to find Office applications on your computer.
Follow the instructions in the window, for example, Click Start > All Apps to see where your apps are, and select Close.
install is finished when you see the phrase, "You're all set! The office is installed now" and an animation plays to show you where to find Office applications on your computer.
Follow the instructions in the window, for example, Click Start > All Apps to see where your apps are, and select Close.
Installation or sign issue
If you're having installation issue such as Office taking long to install, try Need help? for a list of common issues.
Step 3: Activate Office
1.Start using an Office application right away by opening any app such as Word or Excel. Can't find Office after installing?
In most cases, Office is activated once you start an application and after you click Accept to agree to the License terms.
2. Office might activate automatically. However, depending on your product you might see the Microsoft Office Activation Wizard. If so, follow the prompts to activate Office.
If you see the Activate Office screen
If you install Office 365 or Office 2016 yourself, Office will activate automatically, if possible. You will only see this screen if Office needs your Microsoft account, or work or school account, to activate. Enter your account and password to activate Office.
If you see the Enter your product key screen
If you bought Office through your employer's Microsoft HUP benefit, you must enter your Microsoft HUP product key. (Signing in won't work for Microsoft HUP purchases.)
If Office is asking you for a product key to activate Office, in many cases you can enter your Microsoft account instead. This is the account that you used to buy Office or subscribe to Office 365. Just select Sign in with an active account instead and enter the account you used to buy Office or subscribe to Office 365.
If Office is asking you for a product key to activate Office, in many cases you can enter your Microsoft account instead. This is the account that you used to buy Office or subscribe to Office 365. Just select Sign in with an active account instead and enter the account you used to buy Office or subscribe to Office 365.
If you see "Install limit reached"
If you see this message after you install Office, it means that you have already activated the maximum number of installs that your Office 365 subscription supports. You'll need to deactivate another Office install before you can activate the Office you just installed.
If you see Unlicensed Product errors
When Office becomes unlicensed, all editing features of Office are disabled. An office can become unlicensed for a number of reasons. For example, if your Office 365 subscription expires, you must renew your subscription to restore all features of Office. If Office was pre-installed on your new PC, you must start an Office 365 Home trial or buy Office to continue using Office.
Unlicensed Product and activation errors in Office
Applies To: Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 OneNote 2016. If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.
Use the Activation Troubleshooter for Office 365 and Office 2016
This troubleshooter runs on Windows PCs and can fix activation errors for Office 365, Office 2016, and individual Office 2016 apps, like Visio, Project, Word, and Outlook. If you're using Office 2013, you'll need to fix Unlicensed Product errors yourself.
Fix Unlicensed Product errors yourself
If you're using Office 2013, or if the Office Activation Troubleshooter can't fix the problem, try these solutions.
Common fixes Office 365 for home Office 365 for business Repair or reinstall
Try these first
Check your computer's date, time, and time zone
Run Office as administrator
Update Office
Repair Office licensing (Office 2013 only)
Check connectivity
Check your firewall
Check your antivirus software
Check your proxy settings
Check your computer's date, time, and time zone
If these settings aren't correct, Office activation might fail. Follow the steps below for your operating system.
Windows 10
Close all Office apps.
In the bottom right-hand corner of your screen, select the date or time.
Select Date and time settings.
Select Set time automatically and, if shown, Set time zone automatically. If you don't have the option to set the time zone automatically, make sure your local time zone is shown in Time zone.
Restart any Office app.
Windows 8 or Windows 8.1
Close all Office apps.
In the bottom right-hand corner of your screen, select the date or time.
Select Change date and time settings.
If the date or time is wrong, select Change date and time and correct the date and time settings.
If the time zone is wrong, select Change time zone and select your local time zone.
Restart any Office app.
Windows 7
Close all Office apps.
In the bottom right-hand corner of your screen, select the date or time.
Select Change date and time settings.
If the date or time is wrong, select Change date and time and correct the date and time settings.
If the time zone is wrong, select Change time zone and select your local time zone.
Restart any Office app.
Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date. To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings. Select the Internet Time tab, select Change settings, select Synchronize with an Internet time server, and then select Update now.
Run Office as administrator
Running Office as administrator helps fix permission issues that might cause Office activation to fail. Follow the steps below for your operating system.
Windows 10
Close all Office apps.
Press the Start button in the lower-left corner of your screen.
Type an application name, like Word. The Word program icon appears in the search results.
Right-click the Word icon, and select Run as administrator.
Select Yes to allow Office to run as administrator.
Windows 8.1
Close all Office apps.
In Windows 8.1, right-click the Start button in the lower-left corner of your screen, and then select Search.
Type an application name, like Word. The Word program icon appears in the search results.
Right-click the Word icon, and select Run as administrator.
Select Yes to allow Office to run as administrator.
Windows 8
Close all Office apps.
In Windows 8, move your mouse to the upper-right corner of your screen to open the charms bar, and then select the Search icon.
Type an application name, like Word. The Word program icon appears in the search results.
Right-click the Word icon, and select Run as administrator.
Select Yes to allow Office to run as administrator.
Windows 7
Close all Office apps.
Press the Start button in the lower-left corner of your screen.
In the Search programs and files box, type an application name, like Word. The Word program icon appears in the search results.
Right-click the Excel icon, and select Run as administrator.
If prompted, select Yes to allow Office to run as administrator.
Update Office
The latest Office updates might contain fixes to activation issues. To learn how to update Office, see Install Office updates.
Repair Office licensing (applies only to Office 2013)
If you’ve tried all of the other solutions but you’re still getting prompted to activate Office 2013, uninstall your product key and then sign in to activate Office.
Select this easy fix to uninstall your product key in Office 2013.
After the easy fix tool is done, open any Office application, like Word or Excel.
When you’re prompted, sign in with the email and password that are associated with Office.
Check your firewall
If you're using a firewall from another manufacturer, visit the manufacturer's website for information about how to temporarily disable the firewall. For Windows Firewall, please see below.
Windows 10
Please go to Turn Windows Firewall on or off
Windows 8.1 and 7
Please scroll to Turn Windows Firewall on or off in Protect my PC from viruses
Check your antivirus software
For information about how to turn off your antivirus software, check your antivirus manufacturer's website. Uninstalling your antivirus software may also help. Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again.
If you're not sure which antivirus software you have, use the following instructions to get to Control Panel to find the name of your antivirus software.
Tip: Windows 10 comes with default antivirus software, Windows Defender. If you determine that you're using it, select the Start button > Settings > Update & Security, and then select Windows Defender on the left. Slide the button to Off. Remember to turn it On again.
Select your operating system
Check your proxy settings
If you use your device both at home and at work, try turning off the proxy settings in Microsoft Edge or Internet Explorer before you install Office. If you’re using a different browser, check their help to find out how to turn off proxy settings.
Microsoft Edge
Click the Start button
(lower-left corner), and choose Settings. Select Network & Internet, go to the bottom of the selections on the left side and click Proxy.
In Automatic proxy setup, automatically detect settings or use setup script, by sliding to On or Off.
In Manual proxy setup, you can choose to use a proxy server. Generally, it will be off and if you slide it to On, be sure to select Save. And if it was off by default before you turned it on, be sure to slide back to Off when you've finished using it.
Internet Explorer 7, 8, 9, 10, or 11
In Internet Explorer, click Tools (upper-right corner) > Internet options.
Click the Connections tab, and then click the LAN settings button.
Under Proxy server, clear the option "Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)."
Click Apply and OK to save changes. Restart your computer.
Note: There might be more proxy settings that you need to bypass. If this doesn't work, and you’re installing Office from work or school, check with your IT department for more information. For IT administrators, please see Office 365 URLs and IP address ranges.
